1.1 “Minor” shall be construed as a child below the age of 13.
1.2 “Personal Data” shall be construed as any information relating to an identified or identifiable natural person.
1.3 “Sensitive Personal Data” shall be construed as Personal Data that is related to a natural persons racial or ethnic background; political, religious, philosophical beliefs; association with a labor union; health or sexual preferences; records regarding criminal offences; substantial social problems and other strictly private information.
1.4 “SteelSeries”/”We" shall be construed as SteelSeries ApS and its affiliates.
1.5 “Website” shall be construed as SteelSeries’ website, https://steelseries.com.
Dirch Passers Allé 27, 5th floor
DK-2000 Frederiksberg, Denmark
3.1 Collection of Personal Data
While using the Website it is possible for a user to submit Personal Data to SteelSeries.
SteelSeries will only collect Personal Data on the basis of a user’s active submission of Personal Data through the Website; that is, all Personal Data that SteelSeries collects from users on the Website is submitted with the users’ positive knowledge of the submission.
SteelSeries informs users of the Website that We will never ask you to submit Sensitive Personal Data when using the Website.
SteelSeries recognizes that Minors deserve special protection against information society services and the possible risks that a Minor’s interaction with these services poses for a Minor, hereunder the Minor’s submission of Personal Data when using an information society service. On this basis, SteelSeries will not consciously ask Minors to submit Personal Data. Furthermore, if SteelSeries becomes aware of any Personal Data related to a Minor having been submitted to SteelSeries through the Website, SteelSeries will take steps to ensure the complete deletion of this Personal Data.
3.2 Use of Personal Data
SteelSeries solely uses Personal Data for purposes that are compatible with the users’ active submission of Personal Data. As such, SteelSeries will use the Personal Data collected to facilitate communication with users of the Website and give users a better experience when using the Website.
Situations where Personal Data is used:
SteelSeries will only transfer Personal Data collected from users of the Website to third-parties when necessary and a user has given his consent to such transfer, a user has requested for such transfer (for example in the form of a request to process an order), if required by law or if required in order to protect legal or other vital interests.
SteelSeries will only retain your Personal Data for as long as you have a profile on the Website, un-less the further retention of your Personal Data is necessary for the performance of a contract to which you are a party, for compliance with a legal obligation which we are subject, or for the purposes of a legitimate interests pursued by us.
3.3 Your rights concerning the processing of your Personal Data
You have a number of rights in relation to the Personal Data that we hold about you and you can ex-ercise your rights by contacting us using the details set out below.
These rights include:
With the use of the Website, cookies will be stored on the media that the user uses to browse the Website. These cookies are used to give the user of the Website a better experience when browsing the Website and to collect certain information on the user in order to facilitate analysis of the users of the Website.
4.3 Types of cookies
Cookies placed on the user’s media of choice include
4.4 Administration of cookies
SteelSeries informs users of the Website that cookies can be removed through a user’s browser of choice. Furthermore, the possibility of storing and using cookies through a browser can be altogether blocked by changing the browser’s settings.
SteelSeries recommends users to consult the user guide related to the user’s browser of choice in order for users to adjust the browser’s cookie settings to the preferred setting.
4.5 Online advertising
We do not serve third party advertisements to you while using SteelSeries.com. However, we do work with advertising partners to deliver SteelSeries advertisements on third party publisher websites, and these partners may set cookies on your computer's web browser.
The specific partners are: Google, Facebook, Twitter, Outbrain, Reddit, ImpactRadius, and Refersion. The cookies allow our partners to recognize your computer so that the ad server can show you SteelSeries advertisements elsewhere on the Internet.
We take precautions to protect your information. When you submit information via the website, your information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in your browser or for "https://" at the beginning of the address of the Website. The servers in which we store information are kept in a secure environment.
SteelSeries Engine 3 collects a basic amount of data in order to provide services to our customers and enhance our products.
We collect three types of data. All data listed below is sent to SteelSeries anonymously and is not personally identifiable information.
Application and Device Data
We collect which SteelSeries devices you have plugged in, their firmware versions, Engine’s version number, your OS version, your country (but not your IP address, city, or state) and your application ID. The application ID is a random unique number that we generate on install. We can’t identify any user by this number: it simply lets us know that each installation is unique.
We collect general interaction data that helps us improve our products and services. This type of data is meant to inform us of how users are using SteelSeries Engine. It may include the following:
At any time, you can opt-out of sharing interaction data in the Settings section of Engine.
To help identify issues that our gamers may be having, we will send details about application crashes, firmware upgrade failures, and other error reports.
We collect this anonymous data in order to enhance our product and services, and to provide accurate notifications for available firmware and software updates.
This data helps us answer questions such as: What is the most popular mouse CPI? Are headset owners successfully updating their firmware? How many users are using PrismSync regularly? Knowing answers to these types of questions helps us focus our efforts on giving you the best possible product experience.
No. Any data obtained from Engine is designed to allow us at SteelSeries to make informed decisions about our products. We don’t share or sell this data with any partners or third parties.
Yes. You can turn off the sharing of interaction data and error reporting inside the settings of SteelSeries Engine 3 at any time.
Your local data that you create through SteelSeries Engine 3 (for instance, your configurations and macros) is stored in database on your machine in an unencrypted manner. For this reason, we strongly recommend that you never create macros that contain sensitive information such as passwords or credit card numbers.
Utilizing CloudSync with SteelSeries Engine 3 enabled products is optional. We will never require you to create an online account in order to configure devices in SteelSeries Engine.
In order for us to provide our CloudSync service of backing up and syncing your data across gaming machines, we will be collecting and storing the following data:
We use this data collected to provide and improve our products and services.