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The Privacy Policy was last updated February 29th, 2024
1.1 “Minor” shall be construed as a child below the age of 13.
1.2 “Personal Data” shall be construed as any information relating to an identified or identifiable natural person.
1.3 “Sensitive Personal Data” shall be construed as Personal Data that reveals a natural person’s racial or ethnic background; political opinions, religious, or philosophical beliefs; trade union membership; data concerning health or sexual preferences; records regarding criminal offences; and substantial social problems.
1.4 “SteelSeries”/“We” shall be construed as SteelSeries A/S (GN Audio A/S) and its affiliates.
1.5 “Websites” shall be construed as SteelSeries’ Websites, https://steelseries.com, https://3daimtrainer.com and all the subdomains.
1.6 “Services” shall be construed as our software products offered as a service and available on our Website or via downloadable software available at our Websites or third party digital marketplaces such as Steam (https://store.steampowered.com).
This Privacy Policy describes how we process Personal Data and use cookies on our Website and within our Services.
We will post Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding an announcement on the Website, our Services or by sending you an email notification. We encourage you to review our Privacy Policy whenever you use the Website or our Services to stay informed about how we treat Personal Data and the ways you can help protect your privacy.
While using the Website and our Services it is possible for a user to submit Personal Data to SteelSeries.
SteelSeries will only collect Personal Data on the basis of a user’s submission of Personal Data through the Website or our Services and with the users’ knowledge of the submission in accordance with this Privacy Policy, including from a user’s web browser as described below in Section 4 (Cookies and Other Forms of Data Collection).
SteelSeries will never ask you to submit Sensitive Personal Data when using the Website or our Services.
SteelSeries does not intentionally collect Personal Data from users who are under the age of 13 without the explicit consent of a parent or guardian. If we learn that we have collected Personal Data that relates to a user under the age of 13 without the explicit consent of a parent or guardian, we will delete that Personal Data as soon as possible. If you believe that we might have collected Personal Data related to a user under the age of 13 without the explicit consent of a parent or guardian, please submit a request through this DSAR form. We do not knowingly “sell,” as that term is defined under the CCPA (defined below), the personal information of users under 16 years old.
The YouTube sharing functionality of SteelSeries Moments uses the YouTube API services. Usage of this functionality is subject to the Google Privacy Policy and the YouTube Terms of Service.
We obtain and store the following information about your account:
This data is stored locally on your PC, and is not shared with any third parties. You can remove this local data at any time by unlinking your account inside GG under SETTINGS > LINKED ACCOUNTS. You can also directly remove the Third-party app connection by unlinking your YouTube account on this page Google security settings. For questions or concerns about the handling or deletion of your YouTube data, please submit a request through this DSAR form.
SteelSeries uses Personal Data only for purposes that are compatible with a users’ submission of Personal Data. As such, SteelSeries will use the Personal Data collected to provide rich, interactive Services and products to our customers, to facilitate communication with our users and give users a better experience when using the Website and our Services.
Situations where Personal Data is used:
Your SteelSeries Username is publicly available for anyone to access. Using Personal Identifiable Information in your Username should be avoided and is at your own risk.
SteelSeries will only transfer Personal Data collected from users of the Website to our affiliates or third-parties for the following reasons: if necessary to process such data for us based on our instructions and compliance with the Privacy Policy, if a user has given their consent to such transfer, if a user has requested such transfer (for example in the form of a request to process an order), if required or permitted by law, or if required to protect legal or other vital interests.
Some of these third parties include, but are not limited to, the following partners:
As set forth below, SteelSeries is not in the business of selling our users’ Personal Data to third parties. See Section 6 (California Privacy Rights) below for more information.
SteelSeries may from time to time share aggregated and de-identified data with our business partners. This aggregate and de-identified data is compiled and analyzed on an aggregate basis, and we may share this aggregate data with our affiliates, agents, and business partners.
SteelSeries will only retain your Personal Data for as long as you have a profile within our digital ecosystem, unless the further retention of your Personal Data is necessary for the performance of a contract to which you are a party, for compliance with a legal obligation which we are subject, or for the purposes of legitimate interests pursued by us.
You have a number of rights in relation to the Personal Data that we hold about you and you can exercise your rights by contacting us using the details set out below.
These rights include:
Users can also opt-out of having SteelSeries use their data to personalize the Services. SteelSeries users have access to download our GG Desktop Application, which provides direct access to our Services. In the settings menu of the GG Desktop Application, users may opt out of having SteelSeries use their data to personalize the Services. This does not stop our automatic collection of data when users access our Services, however it breaks the association to your SteelSeries account and thus makes the data collected completely anonymous. By turning off this feature you will lose access to personalized content within our Website and Services, alerts about new product announcements, and access to software betas and early access.
SteelSeries uses cookies on the Website. Whenever you visit and interact with our Website, you accept that we automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested.
SteelSeries also receives and stores the following information automatically when you interact with our Services:
With the use of the Website, cookies will be stored on the media that the user uses to browse the Website. These cookies are used to give the user of the Website a better experience when browsing the Website and to collect certain information on the user to facilitate analysis of the users of the Website. A full list and description of the cookies we use is available at: Cookie List
SteelSeries informs users of the Website that cookies can be removed through a user’s browser of choice. Furthermore, the possibility of storing and using cookies through a browser can be altogether blocked by changing the browser’s settings.
SteelSeries recommends users to consult the user guide related to the user’s browser of choice for users to adjust the browser’s cookie settings to the preferred setting.
We do not serve third party advertisements to you while using the Website. However, we do work with advertising partners to deliver SteelSeries advertisements on third party publisher Websites, and these partners may set cookies on your computer’s web browser. Cookies allow our partners to recognize your computer so that the ad server can show you SteelSeries advertisements elsewhere on the Internet. A list of the specific partners we have relationship with is available at: Full List of Partners
We take precautions to protect your Personal Data. When you submit Personal Data via the Website, your Personal Data is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in your browser or for “https://” at the beginning of the address of the Website. Further, the servers in which we store Personal Data are kept in a secure environment.
Unfortunately, transmission of information over the internet is not completely secure, so we cannot guarantee the security of your Personal Data. If you have reason to believe that your Personal Data has been compromised or your use of the Website and/or Services is no longer secure, please contact us as stated in 7. Contact Information below.
California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, permits residents of California to request certain details about Personal Data we may disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us as stated in Section 7 (Contact Information) below.
The CCPA requires us to provide additional privacy-related information to residents of California.
If you feel that we are not abiding by this Privacy Policy, or if you want to exercise your rights as stated above, please submit a request through this DSAR form or via letter to the below address:
SteelSeries A/S | GN Audio A/S
Lautrupbjerg 7
2750 Ballerup
Denmark