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How to Use the Arctis Nova 5 Companion App

Are you an owner of a brand new Arctis Nova 5, or simply curious about our new Companion App? Check out this simple guide to see how to get rolling with the best audio you can get.

Looking for a little bit of help with the SteelSeries Arctis Nova 5 mobile app? If you're having trouble connecting to it or need to pair your dongle, we'll walk you through step by step.

And if you want to enjoy 100+ amazing audio presets on console, purchase an Arctis Nova 5 headset now.

Our new Mobile Companion App is designed exclusively for the Arctis Nova 5 headset, bringing you unparalleled audio control and customization.

How to Bluetooth Connect Your Phone with Arctis Nova 5 Wireless with Companion App

Quick-Switch Wireless Button

1. Power on your headset with the power button, and make sure Bluetooth is enabled on your phone.

2. Install the Arctis Nova 5 Companion App on your mobile device.

3. You'll see the initial screen, move past it to start the pairing process.

Arctis Nova 5 initial screen

4. The headset may be in 2.4GHz mode, so press the Quick-Switch Wireless button (it's above the Power button). This switches the headset to Bluetooth mode. The headset emits vocal notifications when switching modes, so you may want to put it on.

Arctis Nova 5 Pairing mode

5. Move to the next screen, and you should either receive a pop up from your device to pair with the phone, or go to your Bluetooth settings to see if Arctis Nova 5 is on the list of devices to pair.

Arctis Nova 5 bluetooth pair

6. Now you can select a preset for your Bluetooth mode audio. You can opt for music presets if you're using the device for audio listening. This EQ will be separate from the 2.4GHz setting.

App preset screen Arctis Nova Companion

How to Connect 2.4GHz — Arctis Nova 5 Wireless

1. Your headset is already paired with the dongle that comes. Plug in the USB-C dongle to your device, such as your PC or PlayStation or Xbox.

2. If you can't hear anything, chances are your headset isn't on, or is in Bluetooth Mode. Press the Quick-Switch Wireless button to switch to 2.4GHz, which is preferred for gaming.

3. Enjoy 100+ game-winning audio presets on console!

How to Pair Your Dongle with Your Arcits Nova 5 Wireless

You won't need to do this if you have a new Arctis Nova 5 Wireless. But in the event that you misplaced your dongle and purchased a new one, you will have to pair it. This is how to do it.

1. Plug in your dongle to a device.

2. Press a small button on the dongle (the Pairing Button) for 4 seconds until the LED blinks rapidly.

3. On your Arctis Nova 5 headsetm press and hold the Quick-Switch Button for 2 seconds until you hear "Dongle Pairing Mode." The headset's power LED will also blink rapidly.

4. When successful, you will hear "Dongle Connected" and the LED on the dongle will turn solid.

Remember, for more questions, refer to the Product Information Guide (instruction booklet) included in the packaging of your Arctis Nova 5 Wireless, and should you need more assistance, head to our Support Center.

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