Question 1

Is the Arctis 7X+ next-gen ready for Xbox Series X?

Accepted Answer

The Arctis 7X+ is optimized for the Xbox Series X|S as well as Xbox One. The USB-C dongle transmits a lossless 2.4 GHz signal for the best wireless signal possible. The USB-C dongle also allows for maximum cross-platform capability.

Question 2

What is ChatMix?

Accepted Answer

ChatMix is a feature that allows you to control how much you hear Xbox game audio vs. how much you hear in-game chat from your teammates. The adjustment of ChatMix for the Arctis 7X+ can be easily adjusted using the control dial located on the right earcup. When using ChatMix on PC an additional download is required for the on headset control to function. Visit www.steelseries.com/sonar or for more help or troubleshooting please check the product information guide or contact support.

Question 3

Does the Arctis 7X+ use Bluetooth?

Accepted Answer

No, it uses something better: the same gaming-grade 2.4GHz wireless platform used in the Arctis 7 and Arctis Pro Wireless headsets. This gives you significantly better performance than Bluetooth. The audio is lossless instead of compressed for far better audio quality. It also has ultra-low latency so that you hear every sound as it happens on screen, as opposed to Bluetooth, which can have significant delays.

Question 4

What if my device doesn’t have USB-C?

Accepted Answer

Don’t worry! The Arctis 7X+ includes an adapter cable that allows you to connect the wireless dongle to any traditional USB-A port. The functionality is completely identical whether connecting to USB-A with the adapter or natively to a USB-C jack.

Question 5

Does voice chat work on all phones or iPads with USB-C?

Accepted Answer

Newer iPad Pro or Air models with USB-C ports will work for both voice and audio with the Arctis 7x+. Most Modern USB-C Phones do work, but some older Samsung Galaxy phones (Galaxy Note10 or earlier) only support audio and not voice functionality via USB-C due to Samsung firmware not being updated. You can still listen to games, music, and videos, but will not be able to use the headset mic for calls or voice chat.

Question 6

My headset has sound for Xbox, but not for other devices?

Accepted Answer

On the USB-C dongle there is a switch that toggles between two different modes: one mode for Xbox Series X|S and Xbox One, the other mode for all other devices. Make sure that your USB-C dongle is toggled to the correct wireless mode, especially if it is working with your Xbox. For more help or trouble shooting please check the product information guide or contact support.

Arctis 7X+

Get 10% off your purchase

USB-C Charging + Improved Battery Life

30-Hour Battery Life

USB-C Charging

USB-C Charging + Improved Battery Life

30-Hour Battery Life

USB-C Charging

Next-gen ready

Next-gen ready

Adjustable Ski-Goggle Suspension Design

Adjustable Ski-Goggle Suspension Design

ChatMix Dial

ChatMix Dial

Convenient On-Ear Controls

Convenient On-Ear Controls

ClearCast noise cancelling microphone

ClearCast noise cancelling microphone

Award-Winning Arctis Sound Quality

Extreme versatility

Extreme versatility

Designed for Xbox Series X

Designed for Xbox Series X

Specifications

Frequently Asked Questions

Convenient On-Ear Controls

Convenient On-Ear Controls

Durable Steel Headband

Durable Steel Headband

Adjustable Ski-Goggle Suspension Design

Adjustable Ski-Goggle Suspension Design

ChatMix Dial

ChatMix Dial

Arctis 7X+

Join our community

Get 10% off your purchase

Compatibility

Speaker Drivers

Microphone

Wireless

Package Content

Is the Arctis 7X+ next-gen ready for Xbox Series X?

What is ChatMix?

Does the Arctis 7X+ use Bluetooth?

What if my device doesn’t have USB-C?

Does voice chat work on all phones or iPads with USB-C?

My headset has sound for Xbox, but not for other devices?

Have other questions?

USB-C Charging + Improved Battery Life

30-Hour Battery Life

USB-C Charging

Next-gen ready

Adjustable Ski-Goggle Suspension Design

ChatMix Dial

Convenient On-Ear Controls

ClearCast noise cancelling microphone

Award-Winning Arctis Sound Quality

Extreme versatility

Designed for Xbox Series X

Specifications

Frequently Asked Questions

Convenient On-Ear Controls

Durable Steel Headband

Adjustable Ski-Goggle Suspension Design

ChatMix Dial