Question 1

What if my PC or PS4 doesn’t have USB-C?

Accepted Answer

The Arctis 1 Wireless includes an adapter cable that allows you to connect the wireless
dongle to any traditional USB-A port. The functionality is completely identical whether
connecting to USB-A with the adapter or natively to a USB-C jack.

Question 2

How does the sound compare to Arctis 7?

Accepted Answer

Arctis 1 Wireless uses the same high quality, low distortion speaker drivers that are found in
the Arctis 3, 5, 7 & 9 series products. So you’ll enjoy the same Arctis signature sound no matter
which model you buy.

Question 3

Does it use Bluetooth?

Accepted Answer

No, the Arctis 1 Wireless uses a gaming-grade 2.4GHz wireless platform, the same technology used in the Arctis 7 and Arctis Pro Wireless headsets. This gives you significantly better performance than Bluetooth. The audio is lossless instead of compressed for far better quality. It also has ultra-low latency so that you hear every sound as it happens on screen, as opposed to Bluetooth, which can have significant delays.

Question 4

How do I make the USB-C dongle work on Switch and Android?

Accepted Answer

The wireless is completely plug and play.  Simply plug the compact USB-C dongle into your Switch or Android phone, and it’s immediately detected.  The audio switches automatically.  Then just power on the headset and you’re up and running.  No pairing or settings management required!

Question 5

Why is voice chat not available on Samsung Galaxy phones?

Accepted Answer

Samsung Galaxy phones prior to the Galaxy Note 10 do not have voice functionality via USB-C for any peripherals at this time. This means that you can hear your media such as games, music, and videos, but will not be able to use any USB-C products for voice calls or voice chat. We are hopeful that Samsung adds this functionality in future updates.

Arctis 1 Wireless

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Specifications

Frequently Asked Questions

4-in-1 Wireless

Game at home

Game on the go

Game on the go

Signature Arctis Sound

Signature Arctis Sound

Detachable ClearCast mic

Detachable ClearCast mic

Steel-reinforced headband

Steel-reinforced headband

Control at your fingertips

Control at your fingertips

Wired when you need it

Wired when you need it

Arctis 1 Wireless

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Get 10% off your purchase

Compatibility

Speaker Drivers

Microphone

Wireless

Box Content

What if my PC or PS4 doesn’t have USB-C?

How does the sound compare to Arctis 7?

Does it use Bluetooth?

How do I make the USB-C dongle work on Switch and Android?

Why is voice chat not available on Samsung Galaxy phones?

Specifications

Frequently Asked Questions

4-in-1 Wireless

Game at home

Game on the go

Game on the go

Signature Arctis Sound

Signature Arctis Sound

Detachable ClearCast mic

Detachable ClearCast mic

Steel-reinforced headband

Steel-reinforced headband

Control at your fingertips

Control at your fingertips

Wired when you need it

Wired when you need it